Your school controls your data. This tool processes it only on the school's behalf, for the purpose of your maths tutoring.
Your login, the messages you send and the tutor's replies, which topics you've practised, your answers during the Baseline Quiz, and any feedback you choose to submit. Nothing beyond that.
Your teacher can see how many weeks you've used the tool, roughly how often, when you last used it, and whether any of your messages have been flagged — never the specific topics you've worked on or the content of your conversations. A message flagged as off-topic or as asking the tutor to do your work for you is visible to your teacher as a flag, not as the message itself. A message flagged as a safeguarding concern goes only to the school's Designated Safeguarding Lead, never to your class teacher.
Every time a member of staff looks up a pupil's record, that access is logged — who looked, at what, and when — so it can be checked afterwards if it's ever needed.
Every message is checked for signs you might be at risk — both a fixed list of clear warning phrases, and an automated check that can catch a disclosure written in a less direct way. If either check is confident there's a concern, the tutor stops the conversation and notifies the school's Designated Safeguarding Lead straight away. If a check is only somewhat confident, it quietly flags the message for the Designated Safeguarding Lead to review, without interrupting your conversation — so an ambiguous message still gets a second, human look.
Your name is stored encrypted, not as plain text, so it isn't readable even directly from a database backup or export. Logins are rate-limited against guessing, and we run automated checks for unusual access patterns — for example, one login suddenly reading an unusually large number of pupils' records — which would suggest an account has been compromised.
Your messages and any free-text notes on a flag are kept for up to 2 years — roughly the length of an A Level course — so your own history stays available to you and your teacher for as long as it's actually useful, then deleted automatically. If you leave the school, your messages are deleted sooner — within 30 days of your account being closed. Anonymised results (like overall topic mastery, not individual messages) may be kept longer for evaluating the tool itself.
Your conversations are never used to train any AI model.
Speak to your teacher.
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